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Terms of Use & Privacy Policy

Urban de Cuisine LLC. and/or its affiliates (“Urban Thai”, “we” or “us”) operate an online store (“Urban Thai Shop”)  from which you may purchase products and services (“Urban Thai Shop”).


These Terms of Use apply to the content and functionality of the Urban Thai Shop, and to the Urban Thai Shop Products. These Terms of Use do not apply to products or services that we make available pursuant to different terms, such as our payment processing services, which are governed by the Urban Thai Services Agreement.


1. Information that you provide to us

You may give us information about yourself when you visit the Urban Thai Shop. Our Privacy Policy explains our practices with respect to that information. We may need to send you email and text messages in order to, for example, verify your identity or provide you with important information. You authorize us to send those messages when you visit the Urban Thai Shop and provide your contact details. Standard text or data charges may apply to text messages. Where offered, you may disable text message notifications by responding to any such message with “STOP”, or by following instructions provided in the message. However, by disabling text messaging, you may be disabling important security controls and may increase the risk of loss to your business.


2. Urban Thai Shop IP

As between you and Urban Thai, Urban Thai and its licensors exclusively own all rights, title, and interest in the patents, copyrights (including rights in derivative works), moral rights, rights of publicity, trademarks or service marks, logos and designs, trade secrets, and other intellectual property embodied by, or contained in the Urban Thai Shop (collectively, “Urban Thai Shop IP”). Urban Thai Shop IP is protected by copyright, trade secret, patent, and other intellectual property laws, and all rights in Urban Thai Shop IP not expressly granted to you in these Terms of Use are reserved.

You may choose to or we may invite you to submit comments or ideas about improvements to the Urban Thai Shop or our products or services (“Ideas”). If you submit an Idea to us, we will presume that your submission was voluntary, unsolicited by us, and delivered to us without any restrictions on our use of the Idea. You also agree that Urban Thai has no fiduciary or any other obligation to you in connection with any Idea you submit to us, and that we are free to use your Ideas without any attribution or compensation to you.


3. Access to Urban Thai Shop

Urban Thai grants you a limited, revocable, non-exclusive, non-transferable license to access the Urban Thai Shop. This license does not include a right to use any of the content and information, including product listings. Our Marks Usage Agreement sets out the terms and conditions that apply to your use of our logos. Your permissions and/or licenses are automatically terminated by any unauthorized use.


4. Products, Content and Specifications.

Details of the products and services available for purchase in the Urban Thai Shop (“Urban Thai Shop Products”) are set out in the Urban Thai Shop. All features, content, specifications, products and prices of products and services described or depicted in this Urban Thai Shop are subject to change at any time without notice. Unless expressly noted, all weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Packaging may vary from that shown, and the appearance of a product in reality may differ from its appearance to you on the Urban Thai Shop due to the limitations of the systems that you use to access the Urban Thai Shop. The inclusion of any products or services in the Urban Thai Shop at a particular time does not imply or warrant that these products or services will be available at any time. Occasionally, the manufacture or distribution of a certain product or service may be delayed for a number of reasons. In such event, we will make reasonable efforts to notify you of the delay and keep you informed of the revised delivery schedule. By placing an order, you represent that the products ordered will be used only in a lawful manner.


5. Delivery and returns

This Section 7 applies to Urban Thai Shop Products that are physical goods. For clarity, this Section 7 applies despite any contrary terms in any invoice or purchase order.

Orders are shipped using carriers selected by Urban Thai. The delivery fees you will be charged, if any, will be provided to you before you confirm your order. If we provide you with an estimated shipping date, the estimated delivery date is not guaranteed, and inventory shortages or events beyond our control could impact the delivery date. Urban Thai is not liable for delivery later than the estimated delivery date, or for any loss, damage, or penalty you may incur from a delay in shipment or delivery. Unless otherwise noted in the product description, each Urban Thai Shop Product will be delivered FCA delivery location (as such location is designated on the applicable order) (Incoterms 2010).


All Sales are final, no return


6. Applicable law

By using the Urban Thai Shop, you agree that the laws of the state of Colorado, USA, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Urban Thai.


7. Our address

Urban de Cuisine LLC.
2030 Ionosphere street, suite B
Longmont, Colorado 80504


8. Customer Support or call us at 720.600.5164


9. Form of payments

We accept Visa, Mastercard, American Express and Discover card

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